Descripción de la Oferta

JOB PURPOSE: You are responsible of monitoring the quality of the Voice and SMS products and services being offered by the category. In charge of guarantying that the solutions for the possible service failures are resolved in a timely matter, assuring customers a better daily experience and avoiding possible revenue losses. Back office follow up of the category products.

Act as a bond between Category and Go to Market
Control the categories marketing budget

Supervise the daily Products and Services Testing Matrix

Back office follow up of the category products.

Monitor and advise on market trends

two years of experience in: Similar job positons. Customer Service or Marketing

Educación Superior

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