Descripción de la Oferta

Manager

Requirements:
• Ability to synthesize data into valuable strategic and tactical recommendations
• Advanced computer skills (Word, Excel and Web Pages, etc.)
• Excellent presentation skills
• Excellent written and verbal English skills
• Experience in using call center workforce management and forecasting software.
• Management and leadership skills
• Minimum of 1 year experience in managing a customer relations/service environment
• Must be able to work under pressure
• Strong working knowledge of customer service procedures
• Time availability on weekends and holidays

Experiencia Requerida

Educación Superior

Lenguajes