ALORÍCA

1. About Company

Alorica is a leading Business Process Outsourcing Provider of customer management solutions spanning the entire customer lifecycle. From customer acquisition and sales, customer care and support, to logistics and fulfillment, Alorica offers a seamless customer experience across all service channels. Alorica’s award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies. Headquartered in Irvine, California, with more than 20,000 employees in 40 domestic, near-shore and offshore customer management centers, Alorica believes in creating opportunities for its clients, people and in its communities and we’re proudly expanding into the Altia Business Park, San Pedro Sula, Honduras.

2. Culture

We Believe in Creating Opportunities for Our Clients, for Our People, and in Our Communities.

Alorica is a people-driven organization focused on creating opportunities for our people so that they can:

Achieve their personal goals and objectives
Reach their highest potential
Grow and develop

This belief is our mission, our culture, and in the DNA of everyone at our company.

Our Values

Focus on the People

Our people are the source of our success. We actively seek to create opportunities for them to grow and develop. Our people are our strongest ambassadors and advocates.

Guardianship

All employees have a responsibility to protect company and client resources. Our people and teams are strategically allocated to create accountability for maintaining a healthy state of business.

Deliver Value and Quality

As the voice of the customer for our clients, we provide the highest level of service delivery and quality possible to satisfy and delight our customers. By creating ongoing, win-win partnerships with our clients, we build strategic relationships that drive customers for life.

Respect for Each Other

By acting with honesty and integrity, we treat our customers, partners, and each other with dignity and respect. The same holds true for our involvement in the global community as we strive to be a good corporate citizen.

3. Employment benefits

Alorica’s benefits program is a vital component of your total compensation package, providing a firm foundation for today — and ensuring you and your family a healthier, brighter tomorrow.

Benefits include:

CompetitiveWages
MealSubsidy
CareerOpportunities
Bonus andIncentives
EmployeeReferralProgram