At Knoah, we are passionate about what we do and it shows through the ways we interact with each other, our clients and their customers.
Life @ Knoah is about:
• A culture of core values that drive our daily efforts.
• Becoming an extension of our client’s culture.
• Empowering work culture that supports family and volunteerism.
• Embracing diversity to create a better workplace.
The success of our employees is our number one priority here at Knoah. That’s why, when you join our team, we equip you with right training, the right tools and the right support for your ongoing development, all designed for you to create your very own career path.
To deliver sustainable, high value results for our clients by leveraging state of the art technology, experienced and attentive management, operational best practices, highly motivated and trained agents, driven by a culture of innovation and open and honest communication.
To be a preferred and trusted provider of contact center outsourcing services.
- We encourage communication
- We value Innovation
- We nurture Relationships
- We build Trust
- Integrity is our cornerstone
Job Description: • Responsible to meet business metrics by planning, executing and managing the team members • Meeting service delivery mandate as per the agreement with respective stake holders • Monitor, review and assess team performance across business roles and set targets accordingly • Foc...
• Over-the-phone Medical Interpreter o Relevant Medical Interpreting Experience o Excellent customer service skills o Strong verbal communication skills over th phone o Advanced Fluency, pronunciation, Grammar and Spelling skills with a broad Vocabulary o Multitasking skills o Basic Computer...
Handle questions via online web chat, addressing both hardware and software related issues. Diagnose and provide a path to resolving technical issues in electrical circuitry, home networking, and HVAC systems. Multitask through multiple systems while troubleshooting with customers. Excellent writ...
Senior Operations Manager Proven experience as a call center manager or similar position. Advanced English. (Written and Spoken). Experience in customer service is required. Solid Understanding of reporting an...